The Hospitality Industry’s Free Knowledge Library
Hotel Knowledge Baseby SalesHospitality

Featured collection

Hotel Sales Basics

A practical starting point for negotiated, group, crew, and project business.

This collection contains 7 connected articles. Foundational concepts appear first so readers can build context before moving into operational and advanced topics.

Sales · Corporate and Local Negotiated Business

What Is an LNR Account?

An LNR account is a local company or organization with which a hotel has negotiated specific room rates and terms, usually to capture recurring business from travelers connected to that account. LNR commonly stands for local negotiated rate or locally negotiated rate.

Concept GuideFoundational3 min read
Sales · Market Segments

What Is Transient Business?

Transient business is hotel demand booked for individual travelers outside a contracted group room block. It can include leisure, business, government, package, wholesale, and other individual reservation segments, depending on the hotel’s definitions.

Concept GuideFoundational3 min read
Sales · Group Sales

What Is Group Business?

Group business is hotel demand organized around a defined group, event, meeting, tour, team, or shared purpose and commonly managed through a room block, agreement, or group reservation process.

Concept GuideFoundational3 min read
Sales · Corporate and Negotiated Business

What Is a Corporate Hotel Account?

A corporate hotel account is a company or organization whose travelers, meetings, crews, projects, or other lodging needs are managed as an identifiable hotel sales account.

Concept GuideFoundational3 min read
Sales · Market Segments

What Is Crew Business?

Crew business is recurring or project-based lodging for people traveling together because of a shared work assignment, such as transportation, utility, production, construction, or field-service crews.

Concept GuideFoundational3 min read
Sales · Market Segments

What Is Project Business?

Project business is lodging demand created by a defined temporary assignment, development, installation, relocation, response effort, or other work project.

Concept GuideFoundational3 min read
Sales · Corporate and Negotiated Business

What Is a Hotel RFP?

A hotel request for proposal (RFP) is a structured invitation asking a hotel to submit rates, availability, services, terms, and property information for defined lodging, group, meeting, or account needs.

How-It-WorksFoundational3 min read